How To Market To Women

Considering the many mental differences between men and women and the resulting differences in how they shop it is surprising that online marketing and e-commerce sites that are aimed at men aren’t strongly differentiated from those aimed at women. There is certainly some tailoring going on, but neither the online marketers nor the e-commerce [...]

Hedonic and Utilitarian Motivators in Shopping

Shopping research divides people’s motivations for shopping and buying into two broad categories. The “Utilitarian” motivators are practical and economic, and the the “Hedonic” motivations relate to pleasure, leisure and self-image. It isn’t surprising that men are more influenced by the utilitarian motivators, while women are more influenced by the hedonic motivators:
” Women showed [...]

Social Shopping

It’s not an unfounded gender stereotype; men and women really do have different styles of shopping. As described in a Wharton research article “Men Buy, Women Shop“, men and women have very different goals when they are shopping in retail stores.
This paper, along with other research, supports what most people would have guessed: shopping [...]

How Shoppers Find Products

According to recent eCommerce research from Marketing Sherpa, online consumers prefer shopping on the web to shopping in stores. When online Americans were asked where they would prefer to shop if they had only one choice, 55% chose “online” over “separate stores” ( 17% ) or “the mall” (13%).
Furthermore, when asked how they find new [...]

State of Retailing Online 2007

Shop.org and Forrester research have released The State of Retailing Online 2007, their 10th annual survey of eCommerce. The report is issued in two parts, with the first part covering profitability and market sizes, and the second part covering marketing and multi-channel operations. The report is free to Shop.org members, or about $1000 to non-members.
The [...]

Ecommerce Benchmark Guide

One of the most valuable research reports we use in our business is the Ecommerce Benchmark Guide 2007, from a company called Marketing Sherpa. It is a very practical guide that includes both advice and research on topics like search marketing, shopping comparison sites, traffic generation, shopping cart abandonment and how to design landing pages. [...]

Vendor Relationship Management

Central Sign On is designed for storing information about people, but the general concept would also apply to storing information about businesses, or to making it easier for people to interact with businesses. The later idea is related to Vendor Relationship Mangement, a concept that is being studied by a group at Harvard.
The [...]